Support Board
Date/Time: Sun, 01 Nov 2026 22:13:19 +0000
Post From: massive data gaps in heatmap, and red fail message
| [2026-11-01 19:36:51] |
| User395372 - Posts: 4 |
|
hello, i have a heatmap for both eur and gbp futures, but they seem to have massive gaps of 0 depth for multiple days and gbp as of today just refuses to even work and today a red message appears about failing to do something, i know that today is sunday but still this been a constant problem before, i have the package 11 and the cme for non professional market depth data, i have them active and paid for, everything works fine in my charts from tpo to the dom but the heatmap just refuses to work properly. https://www.sierrachart.com/image.php?Image=179356056585.png https://www.sierrachart.com/image.php?Image=179356066197.png https://www.sierrachart.com/image.php?Image=179356140087.png https://www.sierrachart.com/image.php?Image=1793561456919.png
|