Support Board
Date/Time: Wed, 28 Oct 2026 15:25:36 +0000
Post From: Account expired
| [2026-10-28 14:00:43] |
| John - SC Support - Posts: 48353 |
|
The following statement: "...account which will expire within the upcoming 14 days (2026-11-11)." Is not telling you that your account will expire on November 11, 2026. It is telling you that you have something that will expire within the next 14 days (sometime between now and November 11, 2026). Your account did expire on October 24, 2026. Since you are setup to renew to the "Integrated Advanced" package, as soon as you have at least $46.00 in your account, your account will activate to that package. You can add funds to your account at the following link: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit#MoveToTop -- With regards to the exchanges, you may want to wait until November 1, 2026 to activate them. The exchanges are not pro-rated and they renew on a calendar month basis. So if you were to activate an exchange today (October 28, 2026), you would pay the full amount for the exchange to get the data for the remaining time in October, then you would need to pay again on November 1, 2026 to get the data for November. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |