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Date/Time: Fri, 23 Oct 2026 08:27:00 +0000



Post From: Cannot connect to Sierra Chart - New Trial Account Inquiry

[2026-10-23 06:24:29]
User733444 - Posts: 1
Hello Sierra Chart Support,

I recently created a new account using a new email address to evaluate Sierra Chart. However, when I try to log in and connect through the software, I am unable to connect and the account shows as restricted.

Could you please check my account logs and clarify the exact reason why the connection is failing and why the account is restricted?

Account Name: Chamodi2000
Registered Email: chamodisandeepani167@gmail.com

Thank you.