Support Board
Date/Time: Wed, 21 Oct 2026 00:27:19 +0000
Post From: Help！I suddenly cant log into SC properly; the login is timeout error
| [2026-10-20 16:33:24] |
| John - SC Support - Posts: 48279 |
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You are having a problem with connectivity to our servers. We see you are in China, so this could be due to the general connectivity issues accessing systems outside of China. There is nothing wrong with our servers, this is not a general issue. And there is nothing that is setup to block you. This is completely a connectivity issue on your end. -- Once you get past the login issue, then we want to point out that you are on version 2957. We recommend updating to the current release (v 2975). Follow these instructions to update: Software Download: Fast Update For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |