Support Board
Date/Time: Tue, 20 Oct 2026 15:11:24 +0000
Post From: Rithmic Direct - DTC keeps reconnecting; charts and Dom are frozen
| [2026-10-20 11:23:18] |
| User579915 - Posts: 3 |
|
Hello, My Sierra Chart cannot. connect to Rithmic-Direct DTC. It keeps switching between "connecting" and "reconnect wait", and my charts and DOM are frozen. The message Log shows "Error connecting to Data or Trading service". I already send the log using "send for analysis". Please review and advise. THANK YOU |
