Login Page - Create Account

Support Board


Date/Time: Tue, 13 Oct 2026 17:14:59 +0000



Post From: Rithmic Direct-DTC — Repeated Error 10061 on One DNS Endpoint and Intermittent Market Data

[2026-10-13 16:00:38]
Sierra_Chart Engineering - Posts: 25163
We understand the reason for the problem. We will have a solution out later today. You will need to update to the latest prerelease.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing