Support Board
Date/Time: Sat, 10 Oct 2026 01:01:28 +0000
Post From: My charts can not start
| [2026-10-09 19:40:44] |
| User904434 - Posts: 74 |
|
2026-10-09 19:33:10.788 | Trade activity files set size: 630 2026-10-09 19:33:10.889 | Reading Internal Order ID file. 2026-10-09 19:33:10.895 | Reading Trade Orders file. 2026-10-09 19:33:10.896 | Reading Trade Positions file. 2026-10-09 19:33:10.897 | Reading Trade Account Data files. 2026-10-09 19:33:10.900 | Software version: 2957 64-bit 2026-10-09 19:33:10.901 | Primary Thread ID: 22548 2026-10-09 19:33:10.901 | Usage end date: 2026-11-09 2026-10-09 19:33:10.901 | Enabled for: Advanced Features 2. 2026-10-09 19:33:10.901 | Enabled for: Sierra Chart Historical Data Service. 2026-10-09 19:33:10.901 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-10-09 19:33:10.901 | Enabled for: Delayed Denali Exchange Data Feed. 2026-10-09 19:33:10.901 | Enabled for exchange2: CME 2026-10-09 19:33:10.901 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-10-09 19:33:10.901 | Current selected Data/Trading service: SC Data 2026-10-09 19:33:10.901 | Custom symbol settings values: enabled 2026-10-09 19:33:10.901 | Chart Update Interval: 400 2026-10-09 19:33:10.901 | Intraday Data Storage Time Unit: 0 2026-10-09 19:33:10.901 | Time Zone: +00:00:00 (UTC+00) 2026-10-09 19:33:10.901 | 2026-10-09 19:33:10 Local computer time in UTC 2026-10-09 19:33:10.901 | 2026-10-09 19:33:10 Local computer time in SC Time Zone 2026-10-09 19:33:10.901 | 2026-10-09 19:33:01 Server time in UTC 2026-10-09 19:33:10.901 | Local computer UTC time and Server UTC time difference: 8 seconds. 2026-10-09 19:33:10.901 | Notice: Your computer's clock is off by 8 seconds. Set the 'Global Settings >> NTP Settings >> NTP Client Enable' to 'Yes'. 2026-10-09 19:33:10.901 | Program path: C:\SierraChart\ 2026-10-09 19:33:10.901 | Data Files path: C:\SierraChart\Data\ 2026-10-09 19:33:10.901 | OS Version Number: 10.0 2026-10-09 19:33:10.901 | Locale Setting: C 2026-10-09 19:33:10.901 | Crash reporter started: true 2026-10-09 19:33:10.901 | 2026-10-09 19:33:10.924 | Checking for new symbol settings. Requested symbol settings MD5 for service code scdataallservices. Request ID: 1. 2026-10-09 19:33:10.925 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2026-10-09 19:33:11.144 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2026-10-09 19:33:11.144 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2026-10-09 19:33:11.391 | Received 5 login tokens. 2026-10-09 19:33:11.742 | Symbol settings MD5 received. Request ID: 1. 2026-10-09 19:33:11.742 | Symbol settings are up-to-date for scdataallservices. 2026-10-09 19:33:13.446 | Requested user files to download. 2026-10-09 19:33:14.331 | File to download: SC_CSI_Studies_64.dll. Action: 1 2026-10-09 19:33:14.336 | File to download: OFtenIndicatorSuite_2747_64.dll. Action: 1 2026-10-09 19:33:14.339 | File to download: GC_Chartbook7.Cht. Action: 0 2026-10-09 19:33:14.340 | File to download: OrderFlowImbalance_2158_64.dll. Action: 1 2026-10-09 19:33:14.341 | File to download: PRC1_2158_64.dll. Action: 1 2026-10-09 19:33:14.344 | User files to download complete 2026-10-09 19:33:15.453 | 2026-10-09 19:33:15.454 | SC Data | Connection to server complete. 2026-10-09 19:33:15.454 | No download requests in the queue to start downloads for. | Number times message added: 4 2026-10-09 19:33:15.454 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2026-10-09 19:33:55.386 | ESZ26-CME [CBV] #12 | Reloading chart. 2026-10-09 19:33:55.399 | Starting DelayedDownloadMonitoringTimer 2026-10-09 19:33:55.399 | Starting HDTimeoutTimer 2026-10-09 19:33:55.399 | Added historical Intraday data request for ESU26-CME to the queue. 2026-10-09 19:33:55.400 | Triggering next historical data download in queue. 2026-10-09 19:33:55.403 | Added historical Intraday data request for ESZ26-CME to the queue. 2026-10-09 19:33:55.437 | ESZ26-CME [CBV] #12 | Waiting for historical downloads to complete with the IDs: 1, 2, 2026-10-09 19:33:55.464 | ESZ26-CME [CBV] #11 | Reloading chart. 2026-10-09 19:33:55.488 | ESZ26-CME [CBV] #11 | Waiting for historical downloads to complete with the IDs: 1, 2, 2026-10-09 19:33:55.500 | ESZ26-CME [CBV] #14 | Reloading chart. 2026-10-09 19:33:55.521 | ESZ26-CME [CBV] #14 | Waiting for historical downloads to complete with the IDs: 1, 2, 2026-10-09 19:33:55.536 | ESZ26-CME [CBV] 30 Min #10 | Reloading chart. 2026-10-09 19:33:55.561 | ESZ26-CME [CBV] 30 Min #10 | Waiting for historical downloads to complete with the IDs: 1, 2, 2026-10-09 19:33:55.569 | Loading DLL: C:\SierraChart\Data\OFtenIndicatorSuite.dll (OFtenIndicatorSuite_2747_64.dll). Handle: 7ff967e10000 2026-10-09 19:33:55.583 | ESZ26-CME [CBV] 5 Min #1 | Reloading chart. 2026-10-09 19:33:55.613 | ESZ26-CME [CBV] 5 Min #1 | Waiting for historical downloads to complete with the IDs: 1, 2, 2026-10-09 19:33:55.629 | ESZ26-CME [CB] 5 Min #8 | Reloading chart. 2026-10-09 19:33:55.655 | ESZ26-CME [CB] 5 Min #8 | Waiting for historical downloads to complete with the IDs: 1, 2, 2026-10-09 19:33:55.666 | Warning: The Custom DLL study "OFtenIndicatorSuite.scsf_StopRunV1" has just caused a CPU exception. * 2026-10-09 19:33:55.666 | Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from the chart and restart Sierra Chart. * 2026-10-09 19:33:55.677 | ESZ26-CME [CBV] 5 Min #9 | Reloading chart. 2026-10-09 19:33:55.696 | ESZ26-CME [CBV] 5 Min #9 | Waiting for historical downloads to complete with the IDs: 1, 2, 2026-10-09 19:33:55.700 | Warning: The Custom DLL study "OFtenIndicatorSuite.scsf_StopRunV1" has just caused a CPU exception. * 2026-10-09 19:33:55.700 | Warning: This Custom DLL study may cause Sierra Chart to be unstable until you remove the study from the chart and restart Sierra Chart. * 2026-10-09 19:33:55.714 | ESZ26-CME [CBV] 5 Min #13 | Reloading chart. 2026-10-09 19:33:55.736 | ESZ26-CME [CBV] 5 Min #13 | Waiting for historical downloads to complete with the IDs: 1, 2, 2026-10-09 19:33:55.753 | ESZ26-CME [CBV] 1 Min #2 | Reloading chart. 2026-10-09 19:33:55.774 | ESZ26-CME [CBV] 1 Min #2 | Waiting for historical downloads to complete with the IDs: 1, 2, 2026-10-09 19:33:55.790 | ESZ26-CME [CBV] 1 Min #6 | Reloading chart. 2026-10-09 19:33:55.810 | ESZ26-CME [CBV] 1 Min #6 | Waiting for historical downloads to complete with the IDs: 1, 2, 2026-10-09 19:33:55.826 | ESZ26-CME [CB] 1 Min #15 | Reloading chart. 2026-10-09 19:33:55.846 | ESZ26-CME [CB] 1 Min #15 | Waiting for historical downloads to complete with the IDs: 1, 2, 2026-10-09 19:33:55.856 | Loading DLL: C:\SierraChart\Data\gexbot_sierra_graphics_plugin_v3.2026.03.16.dll (gexbot_sierra_graphics_plugin_v3.2026.03.16.dll). Handle: 7ff967d10000 2026-10-09 19:33:55.863 | Loading DLL: C:\SierraChart\Data\SC_CSI_Studies.dll (SC_CSI_Studies_64.dll). Handle: 66000000 2026-10-09 19:33:55.877 | ESZ26-CME [CBV] 1 Min #3 | Reloading chart. 2026-10-09 19:33:55.896 | ESZ26-CME [CBV] 1 Min #3 | Waiting for historical downloads to complete with the IDs: 1, 2, 2026-10-09 19:33:55.932 | ESZ26-CME 1 Trades #4 | Reloading chart. 2026-10-09 19:33:55.951 | ESZ26-CME 1 Trades #5 | Reloading chart. 2026-10-09 19:33:55.953 | Removing historical data download ID 1. 2026-10-09 19:33:55.953 | Mapping ESU26-CME to ESU26. Service code: cme 2026-10-09 19:33:55.953 | Using symbol data fast lookup vector 2026-10-09 19:33:55.953 | HD Request # 1 | Downloading Intraday chart data for ESU26-CME to the file ESU26-CME.scid. Service: cme 2026-10-09 19:33:55.953 | HD Request # 1 | Download start date-time: 2026-07-14 15:41:42.000000. File last date-time: 2026-07-14 15:41:42.245001 2026-10-09 19:33:55.954 | HD Request # 1 | Using server: ds32.sierracharts.com port 80 2026-10-09 19:33:55.987 | ESZ26-CME 1 Trades #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESZ26-CME.scid 2026-10-09 19:33:55.987 | ESZ26-CME 1 Trades #4 | Chart data loading complete. 2026-10-09 19:33:55.988 | ESZ26-CME 1 Trades #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\ESZ26-CME.scid 2026-10-09 19:33:55.992 | ESZ26-CME 1 Trades #5 | Chart data loading complete. 2026-10-09 19:33:56.254 | Socket (1) | Creating socket. 2026-10-09 19:33:56.254 | Socket (1) | New receive buffer size: 0 2026-10-09 19:33:56.254 | Socket (1) | Connecting to IP: 69.39.70.248 Port: 80. 2026-10-09 19:33:56.338 | Mapping ESZ26-CME to ESZ26. Service code: cme 2026-10-09 19:33:56.339 | Delayed Data Feed | Starting real-time market data updates for: ESZ26-CME (ESZ26). ID: 2 Service code: cme 2026-10-09 19:33:56.339 | Delayed Data Feed | Connecting to the server ds32.sierracharts.com. Port 10043 2026-10-09 19:33:56.339 | Delayed Data Feed | Requesting security definition data for: ESZ26-CME (ESZ26). ID: 2 2026-10-09 19:33:56.340 | DTC Client socket (2) | Creating socket. 2026-10-09 19:33:56.340 | DTC Client socket (2) | New receive buffer size: 0 2026-10-09 19:33:56.340 | DTC Client socket (2) | Connecting to IP: 69.39.70.248 Port: 10043. 2026-10-09 19:33:56.617 | Delayed Data Feed | Network connection to server complete. 2026-10-09 19:33:56.617 | Delayed Data Feed | Starting socket receive thread. 2026-10-09 19:33:56.617 | Delayed Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2026-10-09 19:33:56.794 | HD Request # 1 | Setting DTC encoding to Binary VLS 2026-10-09 19:33:56.794 | HD Request # 1 | Sending historical data logon request message. 2026-10-09 19:33:56.901 | Delayed Data Feed | Setting DTC encoding to Binary VLS 2026-10-09 19:33:56.901 | Delayed Data Feed | Sending logon request message. 2026-10-09 19:33:57.099 | HD Request # 1 | Requesting Intraday data. Start date-time: 2026-07-14 15:41:42. Record interval: 0. Symbol: ESU26 2026-10-09 19:33:57.491 | HD Request # 1 | Decompressing data. 2026-10-09 19:33:57.597 | Delayed Data Feed | Received logon response. 2026-10-09 19:33:57.597 | Delayed Data Feed | Server Name: SC Realtime Server. 2026-10-09 19:33:57.597 | Delayed Data Feed | Server protocol version: 8. Client protocol version: 8 2026-10-09 19:33:57.597 | Delayed Data Feed | Successfully connected. 2026-10-09 19:33:57.597 | Delayed Data Feed | Trading is not supported. 2026-10-09 19:33:57.597 | Delayed Data Feed | MarketDepthIsSupported: 1 2026-10-09 19:33:57.597 | Delayed Data Feed | Restarting real-time data updates for symbol: ESZ26-CME -> ESZ26 2026-10-09 19:33:57.758 | HD Request # 1 | Receiving Intraday data for ESU26-CME starting at 2026-07-14 15:41:42.045000 2026-10-09 19:33:57.969 | Delayed Data Feed | Setting external service identifier for symbol ESZ26-CME to 10252 2026-10-09 19:33:57.969 | Delayed Data Feed | Received security definition for symbol ESZ26-CME 2026-10-09 19:33:58.647 | HD Request # 1 | Timestamp of first Intraday data file record written: 2026-07-14 15:41:42.245002. 2026-10-09 19:34:05.519 | Requesting market depth updates for: ESZ26-CME if supported. NumLevels=100 2026-10-09 19:34:05.519 | Delayed Data Feed (Market Orders Data) | Connecting to the server ds32.sierracharts.com. Port 10042 2026-10-09 19:34:05.519 | DTC Client socket (3) | Creating socket. 2026-10-09 19:34:05.519 | DTC Client socket (3) | New receive buffer size: 0 2026-10-09 19:34:05.519 | DTC Client socket (3) | Connecting to IP: 69.39.70.248 Port: 10042. 2026-10-09 19:34:05.789 | Delayed Data Feed (Market Orders Data) | Network connection to server complete. 2026-10-09 19:34:05.789 | Delayed Data Feed (Market Orders Data) | Starting socket receive thread. 2026-10-09 19:34:05.789 | Delayed Data Feed (Market Orders Data) | Sending encoding request to server: Binary VLS. Compression: standard 2026-10-09 19:34:05.870 | Delayed Data Feed | Clearing market depth for ESZ26-CME 2026-10-09 19:34:06.089 | Delayed Data Feed (Market Orders Data) | Setting DTC encoding to Binary VLS 2026-10-09 19:34:06.089 | Delayed Data Feed (Market Orders Data) | Sending logon request message. 2026-10-09 19:34:06.431 | Delayed Data Feed (Market Orders Data) | Received logon response. 2026-10-09 19:34:06.431 | Delayed Data Feed (Market Orders Data) | Server Name: SC Realtime Server. 2026-10-09 19:34:06.431 | Delayed Data Feed (Market Orders Data) | Server protocol version: 8. Client protocol version: 8 2026-10-09 19:34:06.431 | Delayed Data Feed (Market Orders Data) | Successfully connected. 2026-10-09 19:34:06.431 | Delayed Data Feed (Market Orders Data) | Trading is not supported. 2026-10-09 19:34:06.431 | Delayed Data Feed (Market Orders Data) | MarketDepthIsSupported: 1 2026-10-09 19:34:06.431 | Delayed Data Feed (Market Orders Data) | Starting market orders updates for: ESZ26. MinimumMarketByOrderQuantity: 20. Service code: cme 2026-10-09 19:34:06.431 | Delayed Data Feed (Market Orders Data) | Restarting market orders data for symbol: ESZ26-CME -> ESZ26 |