Support Board
Date/Time: Wed, 07 Oct 2026 23:41:58 +0000
Post From: Please help me with my live Data situation.Thank you
| [2026-10-07 21:41:47] |
| User515783 - Posts: 1 |
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Hello, Im having this problem since Monday October 5th. My data is lagging behind another platform like thinkorswim and Robinhood Legend that I uses. I would like to transfer all account onto your platform but its already giving me issues. I am having a problem with my Sierra Chart live market data. I have an account with AMP Futures and I am using Sierra Chart for my futures charts. My charts are not showing live/updating market data. The data appears to be delayed or not updating in real time. I would like help determining whether the problem is with my Sierra Chart settings, my data feed connection, or my AMP/Teton connection. Please help me check the following: Whether my Sierra Chart account is properly connected to the live data feed. Whether my AMP Futures/Teton connection is configured correctly. Whether I have the correct market data service selected in Sierra Chart. Whether my futures market data subscription is active. Whether there is anything I need to change in Global Settings → Data/Trade Service Settings. Whether my symbols/charts are using the correct current futures contracts. Whether there is an issue with my market data permissions or exchange subscription. My main issue is that I need the charts to update with real-time market data. - I need this to resolve asap. thank you Date Time Of Last Edit: 2026-10-07 21:53:29
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