Support Board
Date/Time: Thu, 22 Oct 2026 23:00:24 +0000
Post From: Encryption stream error/failed to download installer program due to an error Request ID 2
| [2026-10-03 22:08:53] |
| Sierra_Chart Engineering - Posts: 25247 |
|
To resolve this: 2026-10-03 06:55:44.479 | HTTPS connection ID:3 to download2.sierrachart.com:443 for request ID:3 (6) | Encryption stream error encountered when processing received data. Failed to read incoming decrypted data from the incoming binary I/O stream. error:0A000086:SSL routines::certificate verify failed Exit from Sierra Chart (File >> Exit).Go to the folder Sierra Chart is installed to: Program path: B:\SierraChart\ And run this program: SierraChartFileDownloader.exe And then press the Install button to update Sierra Chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-10-03 22:09:27
|