Support Board
Date/Time: Thu, 22 Oct 2026 19:38:29 +0000
Post From: Trade order issues
| [2026-10-02 19:51:37] |
| John - SC Support - Posts: 48302 |
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The exchange did not stop in the middle of the day. Due to the questions of your being a Professional v Non-Professional back in September, the exchanges that you had active at that time were deactivated. You did not re-activate them after resolving the issue, so on October 1, 2026, you stopped getting the real-time data. Activating the exchange is the solution. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |