Login Page - Create Account

Support Board


Date/Time: Tue, 29 Sep 2026 07:20:42 +0000



Post From: Service Package Does Not Support Data Feed

[2026-09-29 04:41:34]
User775729 - Posts: 1
My Sierra Chart free trial is active until 2026-10-13. I am using XAUUSD from _Free_Trial_Symbols. Login is successful and the Message Log shows 'Received 5 login tokens'. However, File → Connect to Data Feed gives: 'Service Package does not support this function or account is expired.' The log also says historical data downloads are not enabled. Please check and enable my trial data entitlement.