Support Board

Date/Time: Sat, 26 Sep 2026 02:47:17 +0000

Post From: EUREX missing from trial

[2026-09-25 17:23:22] Link To Thread - Link To Post [Go To First Post]
User237697 - Posts: 2
FDAX missing from Free Trial Symbols Hi, I created a new Sierra Chart trial account today and I am trying to access FDAX. Your Trial Account documentation lists FDAX?##-EUREX as an available trial symbol, but it does not appear under File > Find Symbol > _Free_Trial_Symbols on my installation. I have already used Global Settings > Symbol Settings > Update From Server. FDAX then appears in the general EUREX symbol list, but opening an individual FDAX contract produces a blank chart / no data. Could you please confirm whether FDAX is enabled for my trial account and how I should access it? Sierra Chart version: 2956 Thank you