Login Page - Create Account

Support Board


Date/Time: Tue, 22 Sep 2026 16:20:49 +0000



Post From: price frozen - causght an unhandled exception in DTCmessageprocessor

[2026-09-22 14:08:22]
User526075 - Posts: 4
Hi Team,

i have sent the message log at 13;58;06 today for analysis as the price is not moving on my chart and coming up with this error

2026-09-22 14:02:07.881 | Caught an unhandled exception in c_DTCMessageProcessor::ProcessDTCMessagesWithStandardHeader | Number times message previously added: 29

i have tenton routing with Stage 5/dorman and have paid for CME data

however i have been having this issue alot recently.

Can we please look into this.

Thanks
Daksha