Support Board
Date/Time: Fri, 06 Nov 2026 01:49:56 +0000
Post From: GC (COMEX) Intraday data has no Bid/Ask, and depth records only 1 level
| [2026-09-21 16:40:40] |
| John - SC Support - Posts: 48449 |
|
Basically what User135243 is telling you is correct. You have the "CME E-Mini for Professionals and Users Without a Trading Account" exchange active with our Denali Exchange Data Feed. That option only includes certain symbols for the CME exchange. GC, being traded on COMEX is not included at all. Therefore, the data you are getting for GC is coming from Rithmic. Rithmic does not supply much in the way of historical data, so most likely you do not have the data at all for those periods. Refer to the following for our thoughts on Rithmic data: Rithmic Trading Platform Service: Rithmic Support Policy If you want to get the data from our Denali Exchange Data Feed for COMEX, then you have the following exchange options available: - COMEX non-professional top-of-book: 2.00 USD / month - COMEX with Market Depth for non-professional Trading accounts: 13.50 USD / month - COMEX, For professionals and users without a trading account: 145.00 USD / month Keep in mind that in order to qualify for the Non-Professional exchanges for the CME Group, you need to have a live, funded, futures trading account. Refer to the following: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |