Support Board
Date/Time: Tue, 03 Nov 2026 17:54:46 +0000
Post From: VIX_CGI (Volatility Index) Not Appearing
| [2026-09-20 16:48:53] |
| Sierra_Chart Engineering - Posts: 25362 |
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We see you are using an Australian time zone which is very different from the exchange time zone: 2026-09-20 17:00:07.898 | Time Zone: +10:00:00 (AEST+10AEDT+01,M10.1.0/02:00,M4.1.0/03:00) You are getting all of the data: 2026-09-20 17:01:04.156 | HD Request # 4 | Received 404340 Intraday data records from 2026-03-18 18:15:01.371000 to 2026-09-19 06:15:01.213000 (184.5 days. Delay: 34.8 hours) and wrote 404340 records for VIX_CGI
Set the session times in the chart to the full 24 hour time span: Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.3 - Session Start Time and End Time not Covering Current Time Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-09-20 16:49:05
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