Support Board

Date/Time: Tue, 14 May 2024 22:33:52 +0000

Post From: Scale Range Problem

[2014-10-15 13:43:59] Link To Thread - Link To Post [Go To First Post]
User51760 - Posts: 108
Sierra Chart updated to Version 1201 Prerelease. Unfortunately the outcome is disappointing: https://dl.dropboxusercontent.com/u/5931986/version%201201%20prerelease.png Here what happens in sequence: 1. Opening a new chartbook and opening a new historical chart will result in correct visualization of data. 2. Saving Chartbook, exiting Sierra Chart. 3. Restarting Sierra Chart and reopening the chartbook will result in messed up data; however scrolling the chart will start showing normal bars and scale; on going to end of chart bars and scale will be messed up again. 4. Applying Menu >> Edit >> Delete All Data And Download will result in messed up data - scrolling the chart will NOT bring up any normal bars. For 3. and 4. please refer to this short screenrecording (54 seconds): https://dl.dropboxusercontent.com/u/5931986/sc_historical_data_mess.wmv Hope this helps to trace the problem and solve it.