Support Board
Date/Time: Thu, 10 Sep 2026 18:24:14 +0000
Post From: Historial de datos intradia.
| [2026-09-10 17:03:42] |
| John - SC Support - Posts: 47838 |
|
From Google Translate: I can't see the chart history; since yesterday, I've had gaps covering the time my computer was turned off. A while ago, I deleted and re-downloaded all the data, but the history isn't loading—it only shows data from the moment I performed that action up to the present. I use Rithmic through a funding firm.
This is normal with Rithmic data. There is nothing we can do about it, as it is completely up to Rithmic to resolve this. Refer to the following: Rithmic Trading Platform Service: Rithmic Support Policy A solution to this is to use the data from our Denali Exchange Data Feed, but in order to get this data at the non-professional rates, you need to have a live, funded, futures trading account. And you need to connect your Sierra Chart software to that account at least once a month for verification. Refer to the following: Denali Exchange Data Feed: Understanding and Accessing Data From the CME, CBOT, NYMEX, COMEX Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |