Support Board
Date/Time: Thu, 15 Oct 2026 17:16:44 +0000
Post From: I’ve changed the system number and now I no longer have the data
| [2026-08-31 17:31:23] |
| John - SC Support - Posts: 48217 |
|
We do not know what you mean by your "system number". What exactly did you change? The only thing we can think of that may cause you an issue is if you changed your IP Address while Sierra Chart was running, in which case it may look like you are trying to access the data from two computers simultaneously. In any case, please get us your Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |