Support Board
Date/Time: Tue, 13 Oct 2026 17:30:44 +0000
Post From: Chartbooks Take a Very Long Time to Load After Launching Sierra Chart
| [2026-08-29 22:30:52] |
| User719512 - Posts: 500 |
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My chartbook takes a ~20 seconds to open whether from Open at Startup (which I do not normally use) and manually. The selected lines below is with Open at Startup enabled. v2945 is running smoothly for me. I have no complaints with loading time, nor have observed big slowdowns. I do not see a ~45 second delay like shown in the OPs logs. 2026-08-29 14:53:19.859 | Software version: 2945 64-bit 2026-08-29 14:53:19.860 | OpenGL enabled (NVIDIA Corporation/NVIDIA GeForce RTX 5070 Ti/PCIe/SSE2) 2026-08-29 14:53:19.860 | Program path: D:\SierraChart\ 2026-08-29 14:53:19.860 | Data Files path: D:\SierraChart\Data\ 2026-08-29 14:53:22.383 | Requested user files to download. 2026-08-29 14:53:22.846 | User files to download complete 2026-08-29 14:53:27.615 | Files to Open on Startup | Opening file: MyNormalChartbook.Cht 2026-08-29 14:53:38.989 | No download requests in the queue to start downloads for. 2026-08-29 14:53:44.682 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2026-08-29 14:53:45.037 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"Funded Trading Account Status Expiration Date Extended"}. Success=true With Chartbook1 with a default ES 5 day 2m chart I get: 2026-08-29 15:03:36.133 | Files to Open on Startup | Opening file: Chartbook1.cht 2026-08-29 15:03:53.573 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2026-09-28"}. Success=true What might be interesting is what happens during this 10 seconds: 2026-08-29 15:07:17.009 | No download requests in the queue to start downloads for. 2026-08-29 15:07:17.065 | Socket (3) | Socket gracefully closed by remote side. 2026-08-29 15:07:17.065 | Socket (3) | Closed. 2026-08-29 15:07:26.740 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2026-08-29 15:07:27.045 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2026-09-28"}. Success=true Only things in the log I see taking time are (the "+X" are from me and just where I saw delays in log reporting time): 2026-08-29 15:15:12.145 | Software version: 2945 64-bit 2026-08-29 15:15:12.145 | OpenGL enabled (NVIDIA Corporation/NVIDIA GeForce RTX 5070 Ti/PCIe/SSE2) 2026-08-29 15:15:12.145 | Crash reporter started: true 2026-08-29 15:15:15.094 | User files to download complete +2 2026-08-29 15:15:17.013 | Updated verified funded futures trading account ending date to: 2026-09-28 22:15:17 +5 2026-08-29 15:15:22.478 | ESU26_FUT_CME 2 Min #1 | Reloading chart. 2026-08-29 15:15:22.797 | ESU26_FUT_CME 2 Min #1 | Chart data loading complete. 2026-08-29 15:15:24.215 | Denali Data Feed | Received security definition for symbol ESU26_FUT_CME +5 2026-08-29 15:15:29.510 | HD Request # 1 | Downloading Intraday chart data for ESU26_FUT_CME to the file ESU26_FUT_CME.scid. Service: cme 2026-08-29 15:15:29.831 | Removing historical data download ID 1. 2026-08-29 15:15:29.831 | No download requests in the queue to start downloads for. 2026-08-29 15:15:29.873 | Socket (3) | Socket gracefully closed by remote side. 2026-08-29 15:15:29.873 | Socket (3) | Closed. +8 2026-08-29 15:15:37.025 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2026-08-29 15:15:37.323 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2026-09-28"}. Success=true Need to compare and show relevant lines for: open files at startup...open chartbook1 open sierra no auto open...wait for it to settle...open chartbook1 sierra running...close chartbook1. open chartbook1. At least that would be my test matrix. |