Support Board
Date/Time: Wed, 19 Aug 2026 20:54:50 +0000
Post From: Rithmic Data Freezes Chart
| [2026-08-19 18:24:26] |
| John - SC Support - Posts: 47553 |
|
Are you getting an error when you connect to Rithmic? In particular, are you getting an "Permission Denied" error? If so, then refer to the following: Rithmic Trading Platform Service: Permission Denied Resolution Procedure As noted in the above, you are setup to get data from our Denali Exchnage Data Feed, so you should have the "Market Data" and "Historical Data" Username/Password fields blank in the "Data/Trade Service Settings". This is the most common reason for the Permission Denied error, but there are others as noted in that link. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |