Support Board
Date/Time: Wed, 19 Aug 2026 18:28:50 +0000
Post From: Chart Freezes
| [2026-08-19 15:03:31] |
| nigel1988 - Posts: 8 |
|
2026-08-19 23:02:39.220 | Software version: 2939 64-bit 2026-08-19 23:02:39.220 | Safe Mode enabled 2026-08-19 23:02:39.220 | Primary Thread ID: 2480 2026-08-19 23:02:39.220 | Usage end date: 2026-10-11 2026-08-19 23:02:39.220 | Enabled for: Advanced Features 2. 2026-08-19 23:02:39.220 | Enabled for: Sierra Chart Historical Data Service. 2026-08-19 23:02:39.220 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-08-19 23:02:39.220 | Enabled for: Delayed Denali Exchange Data Feed. 2026-08-19 23:02:39.220 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-08-19 23:02:39.220 | Current selected Data/Trading service: Rithmic Direct - DTC 2026-08-19 23:02:39.220 | Custom symbol settings values: enabled 2026-08-19 23:02:39.220 | Chart Update Interval: 1000 2026-08-19 23:02:39.220 | Intraday Data Storage Time Unit: 0 2026-08-19 23:02:39.220 | Time Zone: +08:00:00 (HKT+08) 2026-08-19 23:02:39.220 | 2026-08-19 15:02:39 Local computer time in UTC 2026-08-19 23:02:39.220 | 2026-08-19 23:02:39 Local computer time in SC Time Zone 2026-08-19 23:02:39.220 | 2026-08-19 14:48:32 Server time in UTC 2026-08-19 23:02:39.220 | Local computer UTC time and Server UTC time difference: 4 seconds. 2026-08-19 23:02:39.220 | Program path: C:\SierraChart\ 2026-08-19 23:02:39.220 | Data Files path: C:\SierraChart\Data\ 2026-08-19 23:02:39.221 | OS Version Number: 10.0 2026-08-19 23:02:39.221 | Locale Setting: C 2026-08-19 23:02:39.221 | Crash reporter started: true 2026-08-19 23:02:39.221 | 2026-08-19 23:02:51.035 | ESU6.CME 1 Min #1 | Reloading chart. 2026-08-19 23:02:52.447 | ESU6.CME 1 Min #1 | Chart data loading complete. 2026-08-19 23:02:58.447 | File >> Disconnect selected. 2026-08-19 23:02:58.447 | Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end 2026-08-19 23:02:58.447 | DTC Client socket (2) | CloseSocket call. 2026-08-19 23:02:58.447 | Rithmic Direct - DTC (Data) | Disconnected from the server. 2026-08-19 23:02:58.448 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2026-08-19 23:02:58.448 | Rithmic Direct - DTC | Waiting for socket receive thread to end 2026-08-19 23:02:58.448 | DTC Client socket (1) | CloseSocket call. 2026-08-19 23:02:58.448 | DTC Client socket (1) | Max send buffers used during socket life: 3 2026-08-19 23:02:58.448 | DTC Client socket (1) | Max send buffer size during socket life: 406 2026-08-19 23:02:58.448 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2026-08-19 23:02:58.448 | Rithmic Direct - DTC | Disconnected. 2026-08-19 23:02:58.460 | DTC Client socket (1) | Socket gracefully closed by remote side. 2026-08-19 23:02:58.460 | DTC Client socket (1) | Closed. 2026-08-19 23:02:58.460 | DTC Client socket (2) | Socket gracefully closed by remote side. 2026-08-19 23:02:58.460 | DTC Client socket (2) | Closed. 2026-08-19 23:03:01.833 | 2026-08-19 23:03:01.833 | Rithmic Direct - DTC | Using server connection: Rithmic Paper Trading-Singapore-Non-Aggregated 2026-08-19 23:03:01.833 | Rithmic Direct - DTC | Trading server address/port: rsc-sg.rithmic.com:40800 2026-08-19 23:03:01.833 | Rithmic Direct - DTC | Connecting to the server rsc-sg.rithmic.com. Port 40800 2026-08-19 23:03:01.833 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-08-19 23:03:01.833 | DTC Client socket (1) | New receive buffer size: 0 2026-08-19 23:03:01.833 | DTC Client socket (1) | Connecting to IP: 13.212.238.177. 2026-08-19 23:03:01.844 | Rithmic Direct - DTC | Network connection to server complete. 2026-08-19 23:03:01.844 | Rithmic Direct - DTC | Starting socket receive thread. 2026-08-19 23:03:01.844 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-08-19 23:03:01.844 | Rithmic Direct - DTC | Sending logon request message. 2026-08-19 23:03:02.333 | Rithmic Direct - DTC | Received logon response. 2026-08-19 23:03:02.333 | Rithmic Direct - DTC | Server Name: . 2026-08-19 23:03:02.333 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-08-19 23:03:02.333 | Rithmic Direct - DTC | Successfully connected. 2026-08-19 23:03:02.333 | Rithmic Direct - DTC | Trading is supported. 2026-08-19 23:03:02.333 | Rithmic Direct - DTC | Order cancel and replace is supported. 2026-08-19 23:03:02.333 | Rithmic Direct - DTC | OCO Orders supported. 2026-08-19 23:03:02.333 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2026-08-19 23:03:02.333 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2026-08-19 23:03:02.333 | Rithmic Direct - DTC | Connection to server complete. 2026-08-19 23:03:02.333 | No download requests in the queue to start downloads for. | Number times message added: 4 2026-08-19 23:03:02.333 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees. 2026-08-19 23:03:03.136 | Using symbol data fast lookup vector 2026-08-19 23:03:03.136 | Rithmic Direct - DTC | Starting real-time market data updates for: ESU6.CME. ID: 1 Service code: rithmic.trading 2026-08-19 23:03:03.137 | Rithmic Direct - DTC (Data) | Connecting to the server rsc-sg.rithmic.com. Port 40801 2026-08-19 23:03:03.137 | Rithmic Direct - DTC | Requesting security definition data for: ESU6.CME. ID: 1 2026-08-19 23:03:03.137 | Added historical Intraday data request for ESU6.CME to the queue. 2026-08-19 23:03:03.137 | Intraday data recording state for symbol ESU6.CME is set to download 'Pending'. 2026-08-19 23:03:03.137 | Triggering next historical data download in queue. 2026-08-19 23:03:03.137 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2026-08-19 23:03:03.137 | DTC Client socket (2) | New receive buffer size: 0 2026-08-19 23:03:03.137 | DTC Client socket (2) | Connecting to IP: 13.212.238.177. 2026-08-19 23:03:03.140 | Delaying start of download for ESU6.CME. 2026-08-19 23:03:03.149 | Rithmic Direct - DTC (Data) | Network connection to server complete. 2026-08-19 23:03:03.149 | Rithmic Direct - DTC (Data) | Starting socket receive thread. 2026-08-19 23:03:03.149 | Rithmic Direct - DTC (Data) | Using fixed encoding of Binary 2026-08-19 23:03:03.149 | Rithmic Direct - DTC (Data) | Sending logon request message. 2026-08-19 23:03:03.632 | Rithmic Direct - DTC (Data) | Received logon response. 2026-08-19 23:03:03.632 | Rithmic Direct - DTC (Data) | Server Name: . 2026-08-19 23:03:03.632 | Rithmic Direct - DTC (Data) | Server protocol version: 8. Client protocol version: 8 2026-08-19 23:03:03.632 | Rithmic Direct - DTC (Data) | Successfully connected. 2026-08-19 23:03:03.632 | Rithmic Direct - DTC (Data) | Trading is not supported. 2026-08-19 23:03:03.632 | Rithmic Direct - DTC (Data) | Symbol and Exchange Delimiter: . 2026-08-19 23:03:03.632 | Rithmic Direct - DTC (Data) | MarketDepthIsSupported: 1 2026-08-19 23:03:03.632 | Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESU6.CME 2026-08-19 23:03:03.871 | Symbol Error | ESU6.CME is unknown, unavailable, or improperly formatted. unknown request 2026-08-19 23:03:03.871 | Rithmic Direct - DTC (Data) | Security Definition request has been rejected. Reason: unknown request. ID = 1 2026-08-19 23:03:04.219 | HD Request # 5 | Downloading Intraday chart data for ESU6.CME to the file ESU6.CME.scid. Service: rithmic.trading 2026-08-19 23:03:04.219 | HD Request # 5 | Download start date-time: 2026-08-19 23:02:12.000000. File last date-time: 2026-08-19 23:02:12.785018 2026-08-19 23:03:04.219 | HD Request # 5 | Using server: rsc-sg.rithmic.com port 40802. Use encryption. 2026-08-19 23:03:04.219 | Socket (3) | Creating socket. Using TLS 1.2. 2026-08-19 23:03:04.219 | Socket (3) | New receive buffer size: 0 2026-08-19 23:03:04.219 | Socket (3) | Connecting to IP: 13.212.238.177. 2026-08-19 23:03:04.231 | HD Request # 5 | Sending historical data logon request message. 2026-08-19 23:03:04.713 | HD Request # 5 | Requesting Intraday data. Start date-time: 2026-08-19 23:02:12. Record interval: 0. Symbol: ESU6.CME 2026-08-19 23:03:05.187 | HD Request # 5 | Receiving Intraday data for ESU6.CME starting at 2026-08-19 23:02:12.043000 2026-08-19 23:03:05.428 | Socket (3) | CloseSocket call. 2026-08-19 23:03:05.428 | Socket (3) | Shutdown started. Waiting for graceful close. 2026-08-19 23:03:05.429 | Historical data download thread signaled to stop. 2026-08-19 23:03:05.429 | HD Request # 5 | Timestamp of first Intraday data file record written: 2026-08-19 23:02:13.352000. 2026-08-19 23:03:05.429 | HD Request # 5 | Received 1871 Intraday data records from 2026-08-19 23:02:12.043000 to 2026-08-19 23:03:04.912000 (52.9 seconds. Delay: 0.5 seconds) and wrote 1848 records for ESU6.CME 2026-08-19 23:03:05.436 | HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2026-08-19 15:03:04.912000 2026-08-19 23:03:05.436 | HD Request # 5 | Completion time: 1s. 2026-08-19 23:03:05.436 | HD Request # 5 | Intraday data download complete for ESU6.CME. Unique request ID: 5 2026-08-19 23:03:05.436 | Removing historical data download ID 5. 2026-08-19 23:03:05.436 | Real-time Intraday chart data file updates started for ESU6.CME 2026-08-19 23:03:05.436 | Intraday chart data file opened for ESU6.CME 2026-08-19 23:03:05.436 | HD Request # 5 | Enabling Intraday chart updating for symbol. 2026-08-19 23:03:05.436 | 2026-08-19 23:03:05.436 | No download requests in the queue to start downloads for. 2026-08-19 23:03:05.440 | Socket (3) | Socket gracefully closed by remote side. 2026-08-19 23:03:05.440 | Socket (3) | Closed. |