Support Board
Date/Time: Fri, 02 Oct 2026 09:52:49 +0000
Post From: Specific Intraday Charts Blank/Grey After Loading Chartbook to New Windows PC
| [2026-08-18 19:49:54] |
| User913902 - Posts: 7 |
|
https://www.sierrachart.com/image.php?Image=1787082404542.png https://www.sierrachart.com/image.php?Image=1787082460421.png Thanks. I tried the scaling reset, but it has not resolved the issue. Interestingly, on the affected charts there is no price scale/price ladder visible at all, and right-clicking anywhere on the blank chart does not bring up the normal chart context menu. I have also tried Reset Scales for the individual chart and Reset Scales on All Charts, with no change. I have attached an image of the affected 240-minute chart and Main window. As shown, the entire chart area is blank, including the price and time scales. For reference, other charts in the same chartbook, including the Daily and Renko charts, are displaying normally. Newly created intraday charts also display normally. The affected charts are now using the correctly translated Teton symbol NQU26_FUT_CME[M], and my Denali CME feed is live and real-time. |