Support Board
Date/Time: Mon, 17 Aug 2026 23:34:44 +0000
Post From: Specific Intraday Charts Blank/Grey After Loading Chartbook to New Windows PC
| [2026-08-17 22:08:55] |
| John - SC Support - Posts: 47522 |
|
You have several charts that have the wrong symbol. Each service uses a different symbology, so when you change services you need to update the symbols. After you change services and you select "OK" on the "Data/Trade Service Settings" window, you are asked if you want to update symbols. You should answer "Yes" to this question. If you forget, or if you open another chartbook later, then you can select "Edit >> Translate Symbols to Current Service" to update the chart symbols for the current selected service. You need to do this to update your current charts. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |