Login Page - Create Account

Support Board


Date/Time: Tue, 22 Sep 2026 23:17:45 +0000



Post From: Second system not getting data

[2026-08-10 20:58:36]
John M - Posts: 186
I asked Grok about it :

Three simultaneous connections (data feeds/instances) per device/computer.

sierrachart.com

According to Sierra Chart’s official documentation for the Denali Exchange Data Feed:Up to 3 simultaneous connections to the data feed are supported per device (same computer).
You can use the feed on up to 2 separate computers at the same time (this requires paying additional exchange fees for the second computer).

I need to check my account but I think I'm only paying for one computer.