Login Page - Create Account

Support Board


Date/Time: Mon, 21 Sep 2026 17:54:10 +0000



Post From: Rithmic Direct DTC Permission Denied with Apex

[2026-08-06 18:25:07]
User579915 - Posts: 2
I HAVE NOW SENT THE COMPLETE MESSAGELOG USING "SEND FOR ANALYSIS".
SIERRA CHART STILL RETURNS:"RITHMIC-DTC LOGON ERROR RECEIVED FROM SERVER: PERMISSION DENIED."
MY CREDENTIALS WORK CORRECTLY IN TRADER PRO, AND APEX HAS CONFIRMED THEY ARE VALID.
PLEASE REVIEW THE MESSAGE LOG AND TELL ME WATH IS BLOCKING THE CONNECTION