Support Board
Date/Time: Sat, 12 Sep 2026 22:59:14 +0000
Post From: MBO data stops displaying, must add Combined Bid/ASK for it to display
| [2026-07-30 16:11:40] |
| John - SC Support - Posts: 47854 |
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Please get us a chart that shows this issue. Follow these instructions to get us the chart: Support Board Posting Information: Providing Chartbook with Only a Single Chart The 1 row experience is akin to what happens if I use Amp as data and trading source. In order to get the range of MBO data to popule, per instructions, I need to use SC Data.
When you connect to AMP, what order routing service are you using? What is "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support for Sierra Chart Data Feeds" set to? -- Separately - just so you are aware, you have the following exchanges active: - CME Non-Professional Top-of-Book - CME With Market Depth for Non-Professional Trading Accounts You do not need both of these. Deactivate the one you do not need, preferably before August 1, 2026, so you are not charged again on that date for the month of August. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |