Support Board

Date/Time: Thu, 16 May 2024 13:21:42 +0000

Post From: SC Live Stop Order Modification Error on TF

[2014-10-13 03:05:54] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
1. Only Rithmic can answer this. 2. The order Status is not incorrect. It should be Open. 3. The order Status is not incorrect. The only problem we see is with the price. Sierra Chart does not modify the price of an order listed in the Trade Orders and Positions >> Orders tab, when requesting an order modification. The trading service will do that. So if you see the new price, it is the trading service which set it. Therefore, this indicates a problem on the trading service side. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing