Support Board
Date/Time: Sat, 05 Sep 2026 22:58:26 +0000
Post From: Sierra Chart Trade Activity Log / DPL Showing Incorrect Trade Data
| [2026-07-27 17:36:27] |
| John - SC Support - Posts: 47793 |
|
do you think this has something to do with with how tradify is reading these trades?
It would not be how Tradify is "reading these trades". But, it definitely is that the Rithmic connection that is being used by Tradify did not properly give the information to Sierra Chart regarding an order fill along the way. This is not unusual from Rithmic. Refer to the following regarding our thoughts on Rithmic: Rithmic Trading Platform Service: Rithmic Support Policy That is why you would need to look through and see where something is missing. If you want us to issue a refund, then please review our Refund Policy at the following link: Sierra Chart Purchase and License Information: Refunds For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |