Support Board
Date/Time: Thu, 10 Sep 2026 19:06:28 +0000
Post From: Incorroect classificaton as a CME professional
| [2026-07-27 17:02:36] |
| John - SC Support - Posts: 47838 |
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Your original agreements were signed in 2021, and in October 2025, your account was changed to Professional due to the amount of time that had passed and the agreements having been updated. At this time, you need to redo the agreements for the exchanges for which you want real-time data. For the CME Group, in particular, the agreements are here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements_CME For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |