Support Board
Date/Time: Sat, 29 Aug 2026 23:28:51 +0000
Post From: Any known issue using Desktop Clock' a MS widget/app causing SC lagging pricing and time
| [2026-07-16 15:21:38] |
| John - SC Support - Posts: 47697 |
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We will not compare our data against another system. There are too many variables to understand which system may be correct and which is incorrect. With regards to Sierra Chart, you need to add or move the "Data Delay" option for your Chart Header so that you can view it. In the Chart Header it is prefixed with "DD:". This gives the difference in time between the timestamps of the data against your computer clock. Refer to the following for how to add/move this item in the Chart Header: Working With Charts: Region Data Line / Chart Header The information in that Data Delay depends on your system clock being set to a standard, the same as the exchange itself. If your computer clock is different from the exchange, then that will show in that Data Delay, which must be taken into account. You can use Sierra Chart to synchronize your computer clock. Refer to the following: Network Time Protocol Client Once you have your computer clock synchronized, or you understand how much diffrent it is from the exchange, then the delay you see is the actual delay in the data. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |