Support Board
Date/Time: Sat, 29 Aug 2026 06:58:01 +0000
Post From: Enable symbol please
| [2026-07-15 18:18:27] |
| John - SC Support - Posts: 47697 |
|
We do not know for sure. It may be the particular contract or it may be HE in general. You need to ask your broker about this. As to what you need to ask Dorman, you need to tell them the error you are getting when you try to trade that symbol. You can give them this specific information: Teton CME Order Routing (Order reject). Info: Trade Order Error - Symbol not allowed for trading for account. Internal Order ID: 5724. Service Order ID: 6974103. Symbol: HEM27_FUT_CME. Account: 46834 *
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |