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Date/Time: Tue, 25 Aug 2026 08:43:25 +0000



Post From: TP/SL lines not appearing on chart

[2026-07-14 20:55:39]
John - SC Support - Posts: 47624
It is not uncommon for Rithmic to not correctly process orders. Especially if this is with a Prop Firm. This is why we lean towards it being a Rithmic issue.

You did state that you are also seeing this in Simulation mode. If you can reproduce it in Simulation Mode, then after you have it happen, get us your "Trade >> Trade Service Log" by following these instructions:
Support Board Posting Information: Providing Lines From Trade Service Log

A couple of things to check on for the attached orders are the following:
- Order Type: Make sure you are not using an unusual order type (such as "Market if Touched")
- Offset: Make sure the offset value makes sense for what you are entering. For instance, make sure it is not 0.
- Time in Force: Make sure this is set to "Day" or "Good Til Cancelled".
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing