Support Board
Date/Time: Tue, 14 Jul 2026 00:55:26 +0000
Post From: Order Cancellation
| [2026-07-13 16:32:03] |
| John - SC Support - Posts: 47164 |
|
It sounds like you selected your live account when you are in Trade Simulation Mode. Open the "Trade Window" for the chart where you have this issue and select a Simulation Account from the list instead of a live account. Refer to the following: Basic Trading and the Trade Window: Main/C >> Trade Account (Selecting Trade Account for Chart / Trade DOM) In terms of an open order in Sierra Chart, is it associated with your live account or your simulation account? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |