Support Board
Date/Time: Tue, 25 Aug 2026 23:20:55 +0000
Post From: data inconsistencies
| [2026-07-09 18:41:40] |
| John - SC Support - Posts: 47651 |
|
We are not really following the exact situation, but it sounds like you have the root of the problem. Therefore, make sure your time zones and Session Times are set the same between the systems, or set as you want them to be, and understand what that means for how the data will display. One other item of note - you refer to your Rithmic installation as different from "Denali". If that Rithmic installation has the option for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Allow Support For Sierra Chart Data Feeds" set to "Yes", then that installation is getting the exact same data from our Denali Exchange Data Feed as your other installations. You are setup to get the data to two different computers at the same time. Given this, you should have the same data and hence the same charts, as long as the settings between the installations is the same. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |