Support Board
Date/Time: Wed, 08 Jul 2026 23:43:22 +0000
Post From: Blank charts using rythmic data feed.
| [2026-07-08 17:32:24] |
| John - SC Support - Posts: 47110 |
|
The data feed I am using (denali) is showing that COMEX and NYMEX is active. Monthly subscription for the service has been paid.
This is not correct. We do not know where you are seeing that "COMEX and NYMEX is active". The only exchnage that you have active with our Denali Exchange Data Feed is the following: - CME with Market Depth for Non-Professional Trading Accounts You do not have any exchanges active to get data for the COMEX or NYMEX exchanges. This is why you are not getting data for products traded on those exchanges. Refer to the following regarding adding/changing your exchange selections: Denali Exchange Data Feed: Changing Denali Exchange Data Feed Exchange Selections For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |