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Date/Time: Wed, 08 Jul 2026 17:34:14 +0000



Post From: I am connected but no data is coming thru

[2026-07-08 14:15:41]
User849502 - Posts: 478
2026-07-08 14:14:00.528 | Trade activity files set size: 224
2026-07-08 14:14:00.533 | Rithmic Direct - DTC | Processed connection points. Count: 496
2026-07-08 14:14:00.570 | Reading Internal Order ID file.
2026-07-08 14:14:00.570 | Reading Trade Orders file.
2026-07-08 14:14:00.570 | Reading Trade Positions file.
2026-07-08 14:14:00.571 | Reading Trade Account Data files.
2026-07-08 14:14:00.573 | Software version: 2899 64-bit
2026-07-08 14:14:00.573 | Primary Thread ID: 4892
2026-07-08 14:14:00.573 | Usage end date: 2026-11-03
2026-07-08 14:14:00.573 | Enabled for: Advanced Features 2.
2026-07-08 14:14:00.573 | Enabled for: Sierra Chart Historical Data Service.
2026-07-08 14:14:00.573 | Enabled for: Denali Real-Time Exchange Data Feed.
2026-07-08 14:14:00.573 | Enabled for: Delayed Denali Exchange Data Feed.
2026-07-08 14:14:00.573 | Enabled for exchange2: CME (Trading Account Required)
2026-07-08 14:14:00.573 | Enabled for exchange2: CBOT (Trading Account Required)
2026-07-08 14:14:00.573 | Enabled for exchange2: COMEX (Trading Account Required)
2026-07-08 14:14:00.573 | Enabled for exchange2: NYMEX (Trading Account Required)
2026-07-08 14:14:00.573 | Enabled for exchange2: CBOE Global Indexes Main
2026-07-08 14:14:00.573 | Allow Support for Sierra Chart Data Feeds is enabled.
2026-07-08 14:14:00.573 | Current selected Data/Trading service: Rithmic Direct - DTC
2026-07-08 14:14:00.573 | Custom symbol settings values: enabled
2026-07-08 14:14:00.573 | Chart Update Interval: 400
2026-07-08 14:14:00.573 | Intraday Data Storage Time Unit: 0
2026-07-08 14:14:00.573 | Time Zone: +00:00:00 (UTC+00)
2026-07-08 14:14:00.573 | 2026-07-08 14:14:00 Local computer time in UTC
2026-07-08 14:14:00.573 | 2026-07-08 14:14:00 Local computer time in SC Time Zone
2026-07-08 14:14:00.573 | 2026-07-08 14:14:00 Server time in UTC
2026-07-08 14:14:00.573 | Local computer UTC time and Server UTC time difference: 0 seconds.
2026-07-08 14:14:00.573 | Program path: C:\SierraChartLUCID\
2026-07-08 14:14:00.573 | Data Files path: C:\SierraChartLUCID\Data\
2026-07-08 14:14:00.573 | OS Version Number: 10.0
2026-07-08 14:14:00.573 | Locale Setting: C
2026-07-08 14:14:00.573 | Crash reporter started: true
2026-07-08 14:14:00.573 |
2026-07-08 14:14:00.614 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Creating socket. Using TLS 1.2.
2026-07-08 14:14:00.614 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | New receive buffer size: 0
2026-07-08 14:14:00.614 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Connecting to IP: 38.79.0.89.
2026-07-08 14:14:00.633 | Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic_v2.trading. Request ID: 1.
2026-07-08 14:14:00.649 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close.
2026-07-08 14:14:00.741 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side.
2026-07-08 14:14:00.741 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed.
2026-07-08 14:14:00.919 | Received 5 login tokens.
2026-07-08 14:14:01.114 | Symbol settings MD5 received. Request ID: 1.
2026-07-08 14:14:01.114 | Symbol settings are up-to-date for rithmic_v2.trading.
2026-07-08 14:14:01.238 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Socket gracefully closed by remote side. | Number times message added: 1
2026-07-08 14:14:01.241 | Rithmic Direct - DTC | Wrote file: C:\SierraChartLUCID\RithmicConnections.json. Size: 115672
2026-07-08 14:14:01.245 | Rithmic Direct - DTC | Processed connection points. Count: 496
2026-07-08 14:14:01.245 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | CloseSocket call.
2026-07-08 14:14:01.245 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2026-07-08 14:14:01.245 | HTTPS connection ID:1 to downloads.rithmic.com:443 for request ID:1 (4) | Closed.
2026-07-08 14:14:03.142 | Requested user files to download.
2026-07-08 14:14:03.664 | File to download: TWT_Signals.dll. Action: 1
2026-07-08 14:14:03.665 | File to download: prop_alpha_pro_vanta_studies_64.dll. Action: 1
2026-07-08 14:14:03.667 | File to download: prop_alpha_pro_64.dll. Action: 1
2026-07-08 14:14:03.670 | File to download: prop_alpha_basic_vanta_studies_64.dll. Action: 1
2026-07-08 14:14:03.672 | File to download: prop_alpha_fvg_64.dll. Action: 1
2026-07-08 14:14:03.674 | File to download: prop_alpha_basic_64.dll. Action: 1
2026-07-08 14:14:03.677 | File to download: kkstars_64.dll. Action: 1
2026-07-08 14:14:03.678 | File to download: prop_alpha_gelber_64.dll. Action: 1
2026-07-08 14:14:03.680 | File to download: bduffy_kk_64.dll. Action: 1
2026-07-08 14:14:03.682 | File to download: kk_lvls_64.dll. Action: 1
2026-07-08 14:14:03.684 | User files to download complete
2026-07-08 14:14:05.144 |
2026-07-08 14:14:05.144 | Rithmic Direct - DTC | Using server connection: LucidTrading-Chicago Area-Non-Aggregated
2026-07-08 14:14:05.144 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50569
2026-07-08 14:14:05.145 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50569
2026-07-08 14:14:05.168 | DTC Client socket (1) | Creating socket. Using TLS 1.2.
2026-07-08 14:14:05.169 | DTC Client socket (1) | New receive buffer size: 0
2026-07-08 14:14:05.169 | DTC Client socket (1) | Connecting to IP: 38.65.210.70.
2026-07-08 14:14:05.263 | Rithmic Direct - DTC | Network connection to server complete.
2026-07-08 14:14:05.263 | Rithmic Direct - DTC | Starting socket receive thread.
2026-07-08 14:14:05.263 | Rithmic Direct - DTC | Using fixed encoding of Binary
2026-07-08 14:14:05.263 | Rithmic Direct - DTC | Sending logon request message.
2026-07-08 14:14:05.577 | Rithmic Direct - DTC | Received logon response.
2026-07-08 14:14:05.577 | Rithmic Direct - DTC | Server Name: .
2026-07-08 14:14:05.577 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8
2026-07-08 14:14:05.577 | Rithmic Direct - DTC | Successfully connected.
2026-07-08 14:14:05.577 | Rithmic Direct - DTC | Trading is supported.
2026-07-08 14:14:05.577 | Rithmic Direct - DTC | Order cancel and replace is supported.
2026-07-08 14:14:05.577 | Rithmic Direct - DTC | OCO Orders supported.
2026-07-08 14:14:05.577 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: .
2026-07-08 14:14:05.577 | Rithmic Direct - DTC | MarketDepthIsSupported: 0
2026-07-08 14:14:05.577 | Rithmic Direct - DTC | Connection to server complete.
2026-07-08 14:14:05.579 | No download requests in the queue to start downloads for. | Number times message added: 3
2026-07-08 14:14:05.579 | Notice: Not connected to Live trading account to receive CME realtime futures data at non-professional fees.
2026-07-08 14:14:08.375 | Files to Open on Startup | File does not exist: C:\SierraChartLUCID\Data\ExampleChartbook.cht
2026-07-08 14:14:25.147 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Creating socket. Using TLS 1.2.
2026-07-08 14:14:25.147 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | New receive buffer size: 0
2026-07-08 14:14:25.147 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Connecting to IP: 38.79.0.89.
2026-07-08 14:14:25.768 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Socket gracefully closed by remote side. | Number times message added: 1
2026-07-08 14:14:25.769 | Rithmic Direct - DTC | Wrote file: C:\SierraChartLUCID\RithmicConnections.json. Size: 115672
2026-07-08 14:14:25.770 | Rithmic Direct - DTC | Processed connection points. Count: 496
2026-07-08 14:14:25.770 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | CloseSocket call.
2026-07-08 14:14:25.770 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now.
2026-07-08 14:14:25.770 | HTTPS connection ID:2 to downloads.rithmic.com:443 for request ID:2 (2) | Closed.