Support Board
Date/Time: Mon, 06 Jul 2026 06:32:46 +0000
Post From: Rithmic Direct DTC - Historical data service client indicated downloads are not enabled
| [2026-07-06 02:39:16] |
| User912344 - Posts: 1 |
|
Hello, I am using Sierra Chart's latest version with Apex Trader Funding and Rithmic Direct - DTC. * Connection to Rithmic is successful. * RTrader Pro receives live market data. * New charts (e.g. CLQ6.NYMEX and MES) open blank. * The Message Log reports: Historical data service client indicated that downloads are not enabled. I have already updated Sierra Chart to the latest version, enabled Sierra Chart Data Feeds, and verified the Rithmic connection. Could you please help identify the cause? |