Login Page - Create Account

Support Board


Date/Time: Sun, 04 Oct 2026 23:28:59 +0000



Post From: technical issue

[2026-07-04 08:22:25]
User231740 - Posts: 6
Hi dear,
I am a new user with package 3 service.
When I have a chart displayed in the window, my mouse can't pick one of the many K lines when the mouse stays at certain position. Normally, it should show info like rise/drop percentage, OHLC, etc. But nothing comes out.
And When i open Times and Sales Window of the chart, it is empty.
Can you pls help me with above 2 questions?
Thanks.