Support Board
Date/Time: Thu, 02 Jul 2026 20:54:28 +0000
Post From: frozen charts
| [2026-07-02 16:00:31] |
| John - SC Support - Posts: 47017 |
|
Your package is fine, as you state you have 9 days of Usage Time remaining. After July 10, 2026, your account will try to renew to the package you have selected. As long as you have enough funds in your account at that time, then this will occur automatically. The exchange that you had active in June, however, did not automatically renew on July 1, 2026, due to insufficient funds in your account at that time. You will need to add funds to your account and then you can activate the exchange(s) for which you want real-time data for the CME Group at the following link: https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed#Exchanges For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |