Support Board
Date/Time: Tue, 04 Aug 2026 06:20:31 +0000
Post From: Missing Data feed
| [2026-07-02 08:53:24] |
| User107929 - Posts: 2 |
|
Hi, please find the log data 2026-07-02 10:49:07.780 | Software version: 2922 64-bit 2026-07-02 10:49:07.780 | Primary Thread ID: 12616 2026-07-02 10:49:07.780 | Usage end date: 2026-07-09 2026-07-02 10:49:07.780 | Enabled for: Advanced Features 2. 2026-07-02 10:49:07.780 | Enabled for: Sierra Chart Historical Data Service. 2026-07-02 10:49:07.780 | Enabled for: Denali Real-Time Exchange Data Feed. 2026-07-02 10:49:07.780 | Enabled for: Delayed Denali Exchange Data Feed. 2026-07-02 10:49:07.780 | Enabled for exchange2: US Equities Consolidated Tape 2026-07-02 10:49:07.780 | Allow Support for Sierra Chart Data Feeds is enabled. 2026-07-02 10:49:07.780 | Current selected Data/Trading service: Rithmic Direct - DTC 2026-07-02 10:49:07.780 | Custom symbol settings values: enabled 2026-07-02 10:49:07.780 | Chart Update Interval: 400 2026-07-02 10:49:07.780 | Intraday Data Storage Time Unit: 0 2026-07-02 10:49:07.780 | Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) 2026-07-02 10:49:07.780 | 2026-07-02 08:49:07 Local computer time in UTC 2026-07-02 10:49:07.780 | 2026-07-02 10:49:07 Local computer time in SC Time Zone 2026-07-02 10:49:07.780 | 2026-07-02 08:41:36 Server time in UTC 2026-07-02 10:49:07.780 | Local computer UTC time and Server UTC time difference: 4 seconds. 2026-07-02 10:49:07.780 | Program path: C:\SierraChart\ 2026-07-02 10:49:07.780 | Data Files path: C:\SierraChart\Data\ 2026-07-02 10:49:07.780 | OS Version Number: 10.0 2026-07-02 10:49:07.780 | Locale Setting: C 2026-07-02 10:49:07.780 | Crash reporter started: true 2026-07-02 10:49:07.780 | 2026-07-02 10:49:30.565 | 2026-07-02 10:49:30.565 | Rithmic Direct - DTC | Using server connection: LucidTrading-Chicago Area-Non-Aggregated 2026-07-02 10:49:30.565 | Rithmic Direct - DTC | Trading server address/port: rsc.rithmic.com:50569 2026-07-02 10:49:30.565 | Rithmic Direct - DTC | Connecting to the server rsc.rithmic.com. Port 50569 2026-07-02 10:49:33.735 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2026-07-02 10:49:33.735 | DTC Client socket (1) | New receive buffer size: 0 2026-07-02 10:49:33.735 | DTC Client socket (1) | Connecting to IP: 38.65.210.70. 2026-07-02 10:49:33.863 | Rithmic Direct - DTC | Network connection to server complete. 2026-07-02 10:49:33.863 | Rithmic Direct - DTC | Starting socket receive thread. 2026-07-02 10:49:33.864 | Rithmic Direct - DTC | Using fixed encoding of Binary 2026-07-02 10:49:33.864 | Rithmic Direct - DTC | Sending logon request message. 2026-07-02 10:49:34.248 | Rithmic Direct - DTC | Received logon response. 2026-07-02 10:49:34.248 | Rithmic Direct - DTC | Server Name: . 2026-07-02 10:49:34.248 | Rithmic Direct - DTC | Server protocol version: 8. Client protocol version: 8 2026-07-02 10:49:34.248 | Rithmic Direct - DTC | Successfully connected. 2026-07-02 10:49:34.248 | Rithmic Direct - DTC | Trading is supported. 2026-07-02 10:49:34.248 | Rithmic Direct - DTC | Order cancel and replace is supported. 2026-07-02 10:49:34.248 | Rithmic Direct - DTC | OCO Orders supported. 2026-07-02 10:49:34.248 | Rithmic Direct - DTC | Symbol and Exchange Delimiter: . 2026-07-02 10:49:34.248 | Rithmic Direct - DTC | MarketDepthIsSupported: 0 2026-07-02 10:49:34.248 | Rithmic Direct - DTC | Connection to server complete. 2026-07-02 10:49:34.249 | No download requests in the queue to start downloads for. | Number times message added: 3 2026-07-02 10:49:34.331 | Using symbol data fast lookup vector 2026-07-02 10:49:34.331 | Rithmic Direct - DTC | Starting real-time market data updates for: MNQU6.CME. ID: 1 Service code: rithmic.trading 2026-07-02 10:49:34.331 | Rithmic Direct - DTC | Server indicated market data is not supported. Not sending market data request. Symbol: MNQU6.CME. 2026-07-02 10:49:34.331 | Rithmic Direct - DTC | Requesting security definition data for: MNQU6.CME. ID: 1 2026-07-02 10:49:34.331 | Rithmic Direct - DTC | Using primary service for historical data for MNQU6.CME 2026-07-02 10:49:34.331 | Historical data service client indicated that downloads are not enabled. Symbol: MNQU6.CME. Data Type: Intraday data. 2026-07-02 10:49:34.331 | Historical data download ID 3 not found when removing ID from outstanding request set. 2026-07-02 10:49:34.331 | Real-time Intraday chart data file updates started for MNQU6.CME 2026-07-02 10:49:34.331 | Intraday chart data file opened for MNQU6.CME 2026-07-02 10:49:34.346 | Mapping AMZN to AMZN. Service code: us_equities_utp_cta_exchange.data 2026-07-02 10:49:34.346 | Denali Data Feed | Starting real-time market data updates for: AMZN (AMZN). ID: 2 Service code: us_equities_utp_cta_exchange.data 2026-07-02 10:49:34.346 | Denali Data Feed | Connecting to the server ds30.sierracharts.com. Port 443 2026-07-02 10:49:34.346 | Denali Data Feed | Requesting security definition data for: AMZN (AMZN). ID: 2 2026-07-02 10:49:34.346 | Added historical Intraday data request for AMZN to the queue. 2026-07-02 10:49:34.346 | Intraday data recording state for symbol AMZN is set to download 'Pending'. 2026-07-02 10:49:34.346 | Triggering next historical data download in queue. 2026-07-02 10:49:34.346 | Delaying start of download for AMZN. 2026-07-02 10:49:34.388 | DTC Client socket (2) | Creating socket. 2026-07-02 10:49:34.388 | DTC Client socket (2) | New receive buffer size: 0 2026-07-02 10:49:34.388 | DTC Client socket (2) | Connecting to IP: 67.214.125.11. 2026-07-02 10:49:34.521 | Denali Data Feed | Network connection to server complete. 2026-07-02 10:49:34.521 | Denali Data Feed | Starting socket receive thread. 2026-07-02 10:49:34.522 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: high 2026-07-02 10:49:34.669 | Denali Data Feed | Setting DTC encoding to Binary VLS 2026-07-02 10:49:34.669 | Denali Data Feed | Sending logon request message. 2026-07-02 10:49:35.046 | Denali Data Feed | Received logon response. 2026-07-02 10:49:35.046 | Denali Data Feed | Server Name: SC Realtime Server. 2026-07-02 10:49:35.046 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2026-07-02 10:49:35.046 | Denali Data Feed | Successfully connected. 2026-07-02 10:49:35.046 | Denali Data Feed | Trading is not supported. 2026-07-02 10:49:35.046 | Denali Data Feed | MarketDepthIsSupported: 1 2026-07-02 10:49:35.046 | Denali Data Feed | Restarting real-time data updates for symbol: AMZN -> AMZN 2026-07-02 10:49:35.265 | Denali Data Feed | Setting external service identifier for symbol AMZN to 307 2026-07-02 10:49:35.265 | Denali Data Feed | Received security definition for symbol AMZN 2026-07-02 10:49:40.511 | HD Request # 2 | Downloading Intraday chart data for AMZN to the file AMZN.scid. Service: us_equities_utp_cta_exchange.data 2026-07-02 10:49:40.511 | HD Request # 2 | Download start date-time: 2026-07-02 10:30:37.000000. File last date-time: 2026-07-02 10:30:37.580004 2026-07-02 10:49:40.511 | HD Request # 2 | Using server: ds30.sierracharts.com port 10150 2026-07-02 10:49:40.512 | Socket (3) | Creating socket. 2026-07-02 10:49:40.512 | Socket (3) | New receive buffer size: 0 2026-07-02 10:49:40.512 | Socket (3) | Connecting to IP: 67.214.125.11. 2026-07-02 10:49:40.778 | HD Request # 2 | Setting DTC encoding to Binary VLS 2026-07-02 10:49:40.778 | HD Request # 2 | Sending historical data logon request message. 2026-07-02 10:49:40.939 | HD Request # 2 | Requesting Intraday data. Start date-time: 2026-07-02 10:30:37. Record interval: 0. Symbol: AMZN 2026-07-02 10:49:41.070 | HD Request # 2 | Decompressing data. 2026-07-02 10:49:41.202 | HD Request # 2 | Receiving Intraday data for AMZN starting at 2026-07-02 10:30:37.580000 2026-07-02 10:49:41.202 | Socket (3) | CloseSocket call. 2026-07-02 10:49:41.202 | Socket (3) | Shutdown started. Waiting for graceful close. 2026-07-02 10:49:41.203 | Historical data download thread signaled to stop. 2026-07-02 10:49:41.203 | HD Request # 2 | Timestamp of first Intraday data file record written: 2026-07-02 10:42:11.990001. 2026-07-02 10:49:41.203 | HD Request # 2 | Received 236 Intraday data records from 2026-07-02 10:30:37.580000 to 2026-07-02 10:49:35.166000 (19.0 minutes. Delay: 6.0 seconds) and wrote 3 records for AMZN 2026-07-02 10:49:41.225 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2026-07-02 08:49:25.477000 2026-07-02 10:49:41.225 | HD Request # 2 | Completion time: 1s. 2026-07-02 10:49:41.225 | HD Request # 2 | Intraday data download complete for AMZN. Unique request ID: 4 2026-07-02 10:49:41.225 | Removing historical data download ID 4. 2026-07-02 10:49:41.225 | Real-time Intraday chart data file updates started for AMZN 2026-07-02 10:49:41.225 | Intraday chart data file opened for AMZN 2026-07-02 10:49:41.225 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2026-07-02 10:49:41.225 | 2026-07-02 10:49:41.225 | No download requests in the queue to start downloads for. 2026-07-02 10:49:41.335 | Socket (3) | Socket gracefully closed by remote side. 2026-07-02 10:49:41.335 | Socket (3) | Closed. 2026-07-02 10:49:50.629 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (3) | Creating socket. Using TLS 1.2. 2026-07-02 10:49:50.629 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (3) | New receive buffer size: 0 2026-07-02 10:49:50.629 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (3) | Connecting to IP: 216.66.0.130. 2026-07-02 10:49:51.363 | Rithmic Direct - DTC | Wrote file: C:\SierraChart\RithmicConnections.json. Size: 115672 2026-07-02 10:49:51.364 | Rithmic Direct - DTC | Processed connection points. Count: 496 2026-07-02 10:49:51.624 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (3) | CloseSocket call. 2026-07-02 10:49:51.625 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (3) | Shutdown started. Waiting for graceful close. 2026-07-02 10:49:51.728 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (3) | Socket gracefully closed by remote side. 2026-07-02 10:49:51.728 | HTTPS connection ID:3 to downloads.rithmic.com:443 for request ID:3 (3) | Closed. 2026-07-02 10:51:46.008 | Opened cached Intraday file: C:\SierraChart\Data\AMZN.scid. Thread ID: 18192 |