Support Board
Date/Time: Wed, 01 Jul 2026 16:24:33 +0000
Post From: Instrument F.US.MES is not allowed
| [2026-07-01 14:22:34] |
| John - SC Support - Posts: 46976 |
|
There is no reason, off hand, for you to be having an issue with data for F.US.MES?##. You are setup to get data for the CME exchange from our Denali Exchange Data Feed. Please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Close all of the Chartbooks with "File >> Close All Chartbooks". Open a single chart for the symbol you have an issue with through "File >> Find Symbol". Tell us that symbol of the chart. Tell us about *one* symbol only. Disconnect from the data feed with "File >> Disconnect". Connect to the data feed with "File >> Connect to Data Feed". After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |