Login Page - Create Account

Support Board


Date/Time: Fri, 14 Aug 2026 06:42:20 +0000



Post From: Chart stops drawing bars — only full restart fixes it (Rithmic + Denali)

[2026-06-30 14:32:14]
User250686 - Posts: 5
My chart stopped updating automatically.
The data feed appears to be working fine (heartbeat logs show normal connection).
I can still place and submit orders successfully — the trades are confirmed and visible on Rithmic mobile app in real time — but they do not reflect on the chart in Sierra Chart.
I tried reloading and recalculating the chart — it loads historical data correctly, but it still does not update continuously on its own.
imageScreenshot 2026-06-30 212214.png / V - Attached On 2026-06-30 14:30:39 UTC - Size: 809.88 KB - 75 views
attachmentMessage Log 2026-06-30 094956.log - Attached On 2026-06-30 14:30:52 UTC - Size: 193.67 KB - 48 views