Support Board
Date/Time: Fri, 14 Aug 2026 06:42:31 +0000
Post From: Chart stops drawing bars — only full restart fixes it (Rithmic + Denali)
| [2026-06-29 15:31:04] |
| John - SC Support - Posts: 47509 |
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Your latest log does not have the same errors related to the unhandled exception. But, it does show a general connectivity issue with trying to connect to Rithmic. Additionally, there are some of the following in the log: DTC Client socket (1) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine.
With regards to the above error, refer to the following: Data/Trading Service Connection and Symbol Issues: 1.2. Network Communication or Server Problem In terms of the general connectivity issues, we want to make sure you are aware that you can not be connected to the same Rithmic account from two different programs/computers. Make sure you are only connecting to that account from Sierra Chart and that you are not connected elsewhere. Another thing we recommened is trying a different Rithmic server. You are trying to connect to a "Paper Trading" server. Please try to connect to a live server and see if that works. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |