Login Page - Create Account

Support Board


Date/Time: Mon, 10 Aug 2026 09:31:18 +0000



Post From: Vix

[2026-06-26 13:34:00]
John - SC Support - Posts: 47509
We are not certain why you are getting that message.

The first thing we want you to try is to set "Chart >> Chart Settings >> Symbol >> Continuous Contract" to "None".

If that does not resolve it, then the next thing is to update your Symbol Settings by following these instructions:
Global Symbol Settings: Update Symbol Settings

If that also does not resolve it, then please follow these instructions to turn off the option to use custom symbol settings:
Global Symbol Settings: Disabling Custom Symbol Settings
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing