Support Board
Date/Time: Thu, 25 Jun 2026 22:17:36 +0000
Post From: Numbers Bars study not working after service renewal
| [2026-06-25 18:13:04] |
| User296528 - Posts: 18 |
|
Hello, After renewing and updating Sierra Chart, the Numbers Bars study no longer displays on my chart. My account: - Service Package 10 - Denali Data Feed active - CME exchange active - Sierra Chart Version 2922 (64-bit) The study is added correctly to the chart and all settings appear normal. The Message Log repeatedly shows: Numbers Bars | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. I have already: - Updated Sierra Chart to the latest version. - Logged out and back in. - Confirmed that my service package is active. - Confirmed Denali authorization. - Removed and added the study again. - Applied the settings multiple times. Could you please check my account and tell me why Numbers Bars is still reported as unsupported? Thank you. |