Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 05:37:47 +0000



Post From: Cant connect after downloading latest version

[2014-10-09 16:48:19]
Sierra Chart Engineering - Posts: 104368
The newer versions of Sierra Chart use a new library from Rithmic which does not support Windows XP. So you will need to go back to a prior version. We recommend going back to version 1185 earlier:
https://www.sierrachart.com/index.php?page=doc/download.php#Rollback

Let us know if you still cannot connect after going back to an earlier version.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing