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Date/Time: Thu, 18 Jun 2026 20:22:48 +0000



Post From: DTC Server not providing Denali data when Rithmic is used for Order Routing

[2026-06-18 15:17:59]
User808121 - Posts: 2
Hello,
I am using the Rithmic Direct - DTC service for order routing only, and I use Denali Exchange Data for my market data. My charts and DOM are working perfectly with this setup using mapped symbols (ESU6.CME).
However, when I connect a custom Python bot to the Sierra Chart DTC Server (Port 11099), the bot authenticates successfully but receives no market data for ESU6.CME.
The Sierra Chart Message Log shows: Service=rithmic_v2.trading | SymbolSettings=rithmic_v2.trading. It appears the DTC server is attempting to request market data from the Rithmic service instead of using the Denali data already active in the program.
How can I configure the DTC Server to provide the Denali market data to my bot while Rithmic is the active trading service?

Thank you.
imageScreenshot 2026-06-18 110529.png / V - Attached On 2026-06-18 15:16:07 UTC - Size: 41.37 KB - 7 views
imageScreenshot 2026-06-18 110452.png / V - Attached On 2026-06-18 15:16:22 UTC - Size: 272.28 KB - 6 views