Login Page - Create Account

Support Board


Date/Time: Thu, 18 Jun 2026 18:05:19 +0000



Post From: GC DOM Crossed, sizes incorrect etc.

[2026-06-18 15:16:09]
Sierra_Chart Engineering - Posts: 24068
Set this to 0:

- Chart Settings >> Market Depth >> Market Depth Combine Increment Ticks = 1

Although it should not matter if it is 1.

Reconnect with File >> Reconnect.

We do not do not see any issue like this.:
https://www.sierrachart.com/image.php?Image=1781795893249.png



Is this issue occurring in a sub instance of Sierra Chart? If so, you need to do this in the sub instance:

- Global Settings >> Symbol Settings >> Uncheck "Use Custom Symbol Setting Values" >> Update from server >> Apply/Ok.

And then reconnect.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2026-06-18 15:19:11