Support Board
Date/Time: Mon, 27 Jul 2026 23:46:48 +0000
Post From: NASDAQ TotalView Interruptions Today 2026-06-12
| [2026-06-13 19:02:59] |
| Sierra_Chart Engineering - Posts: 24317 |
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We need to correct what we said above and we have now made the correction. We now understand why there was a problem at 11:45 AM, on Friday, June 12, 2026. This issue was encountered both in real-time and during historical data recovery. At that time there was either some faulty data or unexpected data from NASDAQ TotalView, which caused a high CPU usage condition that just simply went on endlessly. We do not know more than that. We did not record the raw data at that time to be able to debug it. We have never seen this before. So this was the problem. When we tried to recover the historical data for completeness, on Friday at 11:45 AM, we just ran into a high CPU usage condition that we could just simply not recover from. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |