Support Board
Date/Time: Tue, 16 Jun 2026 04:15:53 +0000
Post From: CME Data Freezing
| [2026-06-12 21:05:22] |
| Sierra_Chart Engineering - Posts: 24035 |
|
Today there is no doubt, 100% certainty, the issue was with Internet service providers. We are not going to be spending any time on this, other than to let one of these providers know. But they probably will deny there was anything wrong. As is usually the case. There is nothing we can do about that. It simply just will happen from time to time. All of our systems were running fine and our own networks were all running fine. No problems at all. We did not lose any CME packets at all. Exactly 0%. The above statements are in regards to CME. We did have problems with US equities. In particular NASDAQ TotalView. But we know what we need to do to resolve that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-06-12 21:08:32
|